CrowdStrike, a leading cybersecurity company, has announced the launch of Charlotte AI, a new generative AI cybersecurity analyst. Charlotte AI is designed to help organizations of all sizes improve their security posture by providing them with a powerful and intuitive tool for threat detection and response.
Charlotte AI uses the world’s highest-fidelity security data and is continuously improved by a tight feedback loop with CrowdStrike’s industry-leading threat hunters, managed detection and response operators, and incident response experts. This means that Charlotte AI is constantly learning and evolving, making it an incredibly powerful tool for identifying and responding to threats.
In addition to its powerful threat detection capabilities, Charlotte AI also provides a number of other features that can help organizations improve their security posture. For example, Charlotte AI can be used to:
- Conduct threat hunting and investigations
- Remediate security incidents
- Automate security tasks
- Provide security insights and reports
Crowdstrike’s Charlotte AI will integrate natively with the Falcon platform so human cybersecurity analysts can receive intuitive answers in “plain English” and other supported languages.
Charlotte AI enables every user to become a power user
While the discussion of AI replacing humans continues to get louder, it doesn’t appear that Charlotte AI is aimed at eliminating cyber analyst positions across the globe.
Crowdstrike explains in an example use case for Charlotte AI that it will “help every user become a power user.” When a CISO or CIO is preparing for a board meeting, executives can ask simple questions to Charlotte AI about exposure to specific vulnerabilities or the biggest security risks the organization faces, and get instant answers.
Charlotte AI for AI-Powered threat hunting
Another example Crowdstrike offers is using Charlotte AI to assist with threat hunting. As the cybersecurity skills, talent, and hiring gap continue to be a challenge globally, tools such as Charlotte AI appear to help fill the void.
In this use case, Charlotte AI would be able to assist junior or less experienced IT or Security Operations Center (SOC) analysts to discover any indicators of compromise (IOC). Analysts would also be able to understand if any threat actor groups are targeting your infrastructure and make recommendations for the remediation of affected endpoints.
Is Charlotte AI the Generative AI Cyber Analyst better than a human?
The announcement of Charlotte AI and its tight integration into the Falcon platform is impressive, but we’ll need to see a lot more from the platform and real-world usage before we can declare it as good or better than a human cybersecurity analyst.
Indeed, for now, generative AI’s greatest asset to any cybersecurity effort is to help “upskill” and “reskill” cybersecurity professionals to be faster, more efficient, and more productive.
To Crowdstrike’s credit, they explicitly state that Charlotte AI is designed to “help close the cybersecurity skills gap”—not become an all-knowing, automated cybersecurity defense system replacing your entire security staff.
Charlotte AI is just one of many generative AI cybersecurity assistants bound to hit the market. Microsoft has announced Security Copilot, and Google Sec-PaLM, are just the tip of the iceberg.
Generative AI is here to stay, and will undoubtedly change cybersecurity forever.
